Terms & Conditions

Effective Date: August 10, 2026

1. Acceptance

By accessing or using https://aromahherbals.com, creating an account or placing an order, you agree to these Terms & Conditions.

2. Eligibility

Users must be at least 18 years old and legally capable of entering into a binding contract.

3. User Accounts

Users may checkout as guests or create an account. You are responsible for maintaining the confidentiality of your credentials.

4. Product Information

Product descriptions, images and pricing are provided in good faith. Packaging and appearance may vary. We reserve the right to correct errors.

5. Ayurvedic Disclaimer

Products are intended for general wellness and are not intended to diagnose, treat, cure or prevent disease. Consult a healthcare professional where appropriate.

6. Pricing & Payment

Prices are subject to change. We accept UPI, credit/debit cards, net banking and wallets. COD is not available.

7. Orders

Orders are subject to acceptance and availability. Fraudulent or suspicious orders may be cancelled.

8. Shipping

Orders are generally dispatched within 24–48 business hours. Delivery timelines are estimates only.

9. Cancellation

Orders may be cancelled before dispatch. After dispatch, cancellation is generally not permitted. Approved post-processing cancellations may be subject to reasonable processing/payment gateway deductions where legally permissible.

10. Returns & Refunds

Returns are accepted within 5–7 days only for wrong products supplied or manufacturing defects. Products must be unopened and unused. Refunds are processed to the original payment method within 5–7 business days after approval. Customers bear return shipping costs unless otherwise agreed.

11. Intellectual Property

All website content, trademarks, logos and materials are the property of Aromah Herbals and may not be used without permission.

12. Prohibited Use

Users shall not misuse the website, interfere with its operation, or engage in fraudulent or unlawful activities.

13. Limitation of Liability

Liability is limited to the amount paid for the relevant order to the maximum extent permitted by law.

14. Force Majeure

We are not responsible for delays caused by events beyond our reasonable control.

15. Privacy

Use of the website is also governed by the Privacy Policy.

16. Governing Law

These Terms are governed by the laws of India. Jurisdiction lies with the competent courts having jurisdiction over the registered office of Aromah Herbals.

17. Amendments

We may revise these Terms from time to time by publishing updated versions on the website.

18. Contact

Please use the official contact details published on the Aromah Herbals website for any questions.